Preamble
The Ministry of Youth Empowerment, Development and Vocational Training (MYEDVT) is mandated to empower and develop young people aged 15–35 through education, vocational training, employment opportunities and economic empowerment. It promotes youth participation in decision making and implements programmes aligned with NDS1, NDS2 and Vision 2030, including the youth service in Zimbabwe. This Clients’ Service Charter is therefore a promise to clients, outlining the Ministry’s commitment through its values and core functions, the rights and obligations of clients, and providing feedback mechanisms to improve performance, service delivery, transparency and engagement with clients.